Fulfillment Policy

Effective Date: January 1, 2023

At Vision Blueprint, we are committed to providing a seamless and satisfying experience for customers who purchase our digital products, including online courses, tools, templates, guides, and other downloadable resources (collectively referred to as "Digital Products"). This Fulfillment Policy outlines how digital products are delivered, accessed, and supported once a purchase is completed on our website.

1. Product Delivery

All Digital Products available for purchase through Vision Blueprint are delivered electronically. Upon completing your purchase, you will receive access to the Digital Products through the following methods:

Email Confirmation: After completing the checkout process, an email confirmation will be sent to the email address provided at the time of purchase. This email will include instructions for accessing your Digital Products, including a download link or a link to the learning platform (e.g., CoachAccountable) where your course or resource can be accessed.
Account Access: If the Digital Products are provided via an online learning platform (e.g., CoachAccountable), you may be required to create an account. Upon successful registration and purchase, your account will grant you access to the purchased Digital Products. Instructions for account creation and product access will be provided via email.

Please ensure that the email address you provide during purchase is accurate to avoid any delays in receiving your product.

2. Access to Digital Products

Instant Access Products: For downloadable products such as templates, guides, or toolkits, you will receive an immediate download link upon purchase. You will also receive an email with a backup link in case you need to download the file later.
Online Courses: For courses hosted on our learning platform, you will be granted access immediately after the purchase. You will be able to log in using the account you create during the registration process to view the course content at any time.
Course Time Limits: Some Digital Products, such as online courses, may have time limits or expiration dates for access. Please refer to the specific product details at the time of purchase for any applicable time constraints.

3. Non-Refundable Nature of Digital Products

Due to the nature of Digital Products, all sales are final once the product is delivered. We do not offer refunds or exchanges for digital downloads or online courses, except where required by applicable law or where indicated in our refund policy. We encourage you to review the product description, features, and any available previews or samples carefully before making a purchase.

4. Delivery Issues

If you do not receive your Digital Product within the expected time frame, please check your spam or junk email folder. If you still have not received the product, or if you experience any other issues with accessing your Digital Product, please contact our customer support team at support@myvisionblueprint for assistance.

Common Delivery Issues: Delivery issues may include incorrect email addresses provided at checkout, lost emails, or technical difficulties on our platform. We will make every effort to resolve these issues promptly.

5. Technical Support

Vision Blueprint offers technical support to ensure you can access your Digital Products. If you experience any issues with downloading, accessing, or using your purchased products, please reach out to our support team at support@myvisionblueprint Our team will typically respond within 48 hours to assist you.

6. Unauthorized Sharing

Digital Products purchased from Vision Blueprint are for individual use only. You may not share, distribute, resell, or allow others to access your Digital Products. Unauthorized sharing of Digital Products is a violation of our Terms and Conditions and may result in the termination of your access to our platform without a refund.

7. Contact Us

If you have any questions or concerns regarding this Fulfillment Policy or need further assistance, please contact us at support@myvisionblueprint.com