Refund Policy

Overview

At Vision Blueprint, we strive to provide the highest quality digital products to help aspiring entrepreneurs and nonprofit founders achieve their goals. We understand that sometimes situations arise that may require a refund or dispute resolution. This policy outlines the conditions under which refunds will be granted and the process for resolving disputes.

 

Refund Policy:

1. Online Coaching Programs:

   • Satisfaction Guarantee: We offer a 3-day satisfaction guarantee for all our online coaching programs. If you are not satisfied with the program within 3 days of purchase, you may request a refund of 80% of the remitted fee.

   • Refund Request Process: To request a refund, please contact us at support@visionblueprint.com with your order details and the reason for your request. Refunds will be processed within 14-17 business days after receiving the request.

   • Conditions: Refunds will only be granted if less than 10% of the program content has been accessed or completed. Refunds will not be provided after the 3-day period or if more than 10% of the content has been accessed.

 

1. Digital Products:

   • Downloadable Resources: Due to the nature of digital products, all sales of downloadable resources (e-books, templates, guides, etc.) are final and non-refundable.

   • Technical Issues: If you encounter technical issues with a digital product, please contact us at info@visionblueprint.com. We will provide assistance to resolve the issue or offer a replacement if necessary.

 

Dispute Resolution Policy:

1. Dispute Submission:

   • If you have a dispute regarding a purchase, please submit a detailed explanation of the issue to support@visionblueprint.com within 30 days of the purchase date.

2. Investigation and Resolution:

   • Upon receiving your dispute submission, our support team will investigate the issue and provide a resolution within 14 business days. This may include offering a replacement product, providing additional support, or issuing a partial refund if deemed appropriate.

3. Escalation:

   • If you are not satisfied with the initial resolution, you may escalate the dispute to our management team by replying to the initial resolution email. Our management team will review the case and provide a final decision within 14 business days.

 

Contact Information:

If you have any questions or need further assistance, please contact us at support@visionblueprint.com

 

Policy Updates:

Vision Blueprint reserves the right to update this Refund and Dispute Policy at any time. Any changes will be communicated via our website and will be effective immediately upon posting.

 

Thank you for choosing Vision Blueprint. We are committed to your success and satisfaction.